The Faculty of Economics and Business, Universitas Sumatera Utara (FEB USU), is fully committed to delivering high-quality, professional, and service-oriented public services to the entire academic community, partners, and the wider society.
Through this Service Commitment Statement, FEB USU hereby declares its COMMITMENT to providing the best possible services wholeheartedly and in accordance with established service standards. We also PLEDGE to accept sanctions in accordance with applicable laws and regulations should we fail to fulfill our service commitments.
This statement represents FEB USU's commitment to accountability and integrity in fostering a service culture that upholds professionalism, transparency, accountability, and service certainty. In line with the spirit of The Era of Ultimate Excellence, FEB USU continuously strives to improve institutional governance and deliver excellent, sustainable services.
This initiative aligns with the Sustainable Development Goals (SDGs), particularly SDG 16 (Peace, Justice and Strong Institutions) through strengthening transparent, accountable, and integrity-driven institutional governance, as well as SDG 4 (Quality Education) through a commitment to improving the quality of higher education services that are professional, responsive, and quality-oriented.\
Medan, June 1, 2026
Dean of the Faculty of Economics and Business
Dr. Abdillah Arif Nasution, S.E., M.Si. Ak, CA., QGIA, CHRS