Publikasi Dr. Fivi Rahmatus Sofiyah, Se., M.si. | Fakultas Ekonomi dan Bisnis Universitas Sumatera Utara

IMPROVING CUSTOMER SERVICE USING ARTIFICIAL INTELLIGENCE CHATBOTS IN ACADEMIC FILE MANAGEMENT FACILITIES

FIVI RAHMATUS SOFIYAH , ANDREW SATRIA LUBIS , AMI DILHAM , ARIF QAEDI HUTAGALUNG , JONATHAN LIVIERA MARPAUNG

How green transformational leadership shapes employee green behavior in Indonesian hotels

ANDREW SATRIA LUBIS , ANCE MARINTAN D. SITOHANG , SAIMARA A.M. SEBAYANG , FIVI RAHMATUS SOFIYAH , AISYAH

How green transformational leadership shapes employee green behavior in Indonesian hotels

MUHAMMAD DHARMA TUAH PUTRA NA , AISYAH , ANDREW SATRIA LUBIS , ANCE MARINTAN D. SITOHANG , FIVI RAHMATUS SOFIYAH , SAIMARA A.M. SEBAYANG

Strategic Role of Green Orientation Environment in Shaping Employee Green Behavior: A Study of State-Owned Energy Enterprises in Indonesia

PRIHATIN LUMBANRAJA , YENI ABSAH , AMLYS SYAHPUTRA SILALAHI , FIVI RAHMATUS SOFIYAH

From Satisfaction to Strategy: A Structural Model for Implementing Generative AI Chatbots in Campus Bureaucracy Toward Sustainable Service Innovation

MUHAMMAD ARIF LUBIS , HAYATUNNUFUS , JONATHAN LIVIERA MARPAUNG , FIVI RAHMATUS SOFIYAH , ANDREW SATRIA LUBIS , AMI DILHAM

Evaluating the long-term impact of art therapy on stress management and employee performance in sustainable workplace wellness programs

MUHAMMAD ARIF LUBIS , AMI DILHAM , FIVI RAHMATUS SOFIYAH , ANDREW SATRIA LUBIS , JONATHAN LIVIERA MARPAUNG

The Impact of Artificial Intelligence Chatbot Implementation on Customer Satisfaction in Padangsidimpuan: Study with Structural Equation Modelling Approach

AMI DILHAM , ANDREW SATRIA LUBIS , HAYATUNNUFUS , Jonathan Liviera Marpaung , Diapari Lubis , FIVI RAHMATUS SOFIYAH

The chatbot artificial intelligence as the alternative customer services strategic to improve the customer relationship management in real-time responses

YULINDA , Jonathan Liviera Marpaung , ARIF QAEDI HUTAGALUNG , AMI DILHAM , FIVI RAHMATUS SOFIYAH , ANDREW SATRIA LUBIS

Locus of Control Strategy on Msme Performance in Increasing Distro Income in Several Psychologcal Aspects in Medan City

YETI MELIANY LUBIS , FIVI RAHMATUS SOFIYAH , AMI DILHAM

Psychological Factors Affecting the Performance of Lecturers in Increasing the Competence of Graduates

FIVI RAHMATUS SOFIYAH , YULINDA , AMI DILHAM

THE REATIONSHIP OF MOMPRENEUR OPTIMISM AS PERFORMANCE IMPROVEMENT THROUGH SUPPORT OF INNOVATION AND MARKET ORIENTATION

FIVI RAHMATUS SOFIYAH , AISYAH

Determination Work Life Balance, Commitment Organization, Work Motivation and Compensation Financial on the Job Satisfaction Generation Millennial Performance as an Intervening Variable (Case Study on Driver Gojek Kota Medan)

FIVI RAHMATUS SOFIYAH , YULINDA

Determination of Locus of Control, HR Competence and Information Technology Towards Distro Performance in Increasing MSME Income

YETI MELIANY LUBIS , FIVI RAHMATUS SOFIYAH

Determinants of Mompreneur Performance in the Pandemic Era (Case Study of Medan City Mompreneurs)

FIVI RAHMATUS SOFIYAH , ARIF QAEDI HUTAGALUNG , AISYAH

Managerial Millenial Gojek Driver Performance Study in Medan City

FIVI RAHMATUS SOFIYAH , YULINDA

COMMUNITY READINESS AS A BUSINESS PLAN TO ITS DIGITAL ERA COMPETITIVENESS

YULINDA , FIVI RAHMATUS SOFIYAH , YETI MELIANY LUBIS

e-Commerce and Marketing Literacy in Raudatul Hasanah Studentsâ€™Business Medan

YULINDA , FIVI RAHMATUS SOFIYAH

An analysis of resilience level of business unit of the village-owned enterprises (Bumdes) associated with the dimensions of service quality using the canonical correlation analysis (case in Saintis village, Percut Sei Tuan, Deli Serdang, Indonesia)

FIVI RAHMATUS SOFIYAH

The role of technology marketing micro business, small and medium enterprises (Smes) agents for repurchase intention and its impact on the community satisfaction (case in Indonesia)

BEBY KARINA FAWZEEA , FIVI RAHMATUS SOFIYAH , ISKANDAR MUDA , Ilyda Sudardjat

The role of technology marketing micro business, small and medium enterprises (Smes) agents for repurchase intention and its impact on the community satisfaction (case in Indonesia)

FIVI RAHMATUS SOFIYAH

The influence of e-commerce toward internal factors of startup business success (Case in indonesia)

FIVI RAHMATUS SOFIYAH

Actorsâ€™ Readiness Level In Industrial Revolution Towards Competitiveness Using Canonical Analysis

FIVI RAHMATUS SOFIYAH , YETI MELIANY LUBIS , YULINDA

The Role Of Technology Marketing Micro Business, Small And Medium Enterprises (Smes) Agents For Repurchase Intention And Its Impact On The Community Satisfaction (Case InÃ‚Â …

FIVI RAHMATUS SOFIYAH

Village fund implementation for public work in deli serdang resident of north Sumatera Indonesia

FIVI RAHMATUS SOFIYAH

The efforts of small medium enterprises (SMES) customer engagement in improving customer relationship through social media development

FIVI RAHMATUS SOFIYAH

The internet marketing effect on the customer loyalty level with brand awareness as intervening variables

FIVI RAHMATUS SOFIYAH

VILLAGE FUND IMPLEMENTATION FOR PUBLIC WORK IN DEKI SERDANG RESIDENT OF NORTH SUMATERA INDONESIA

FIVI RAHMATUS SOFIYAH

The Influence Of E-Commerce Toward Internal Factors Of Startup Business Success (Case In Indonesia)

YULINDA , FIVI RAHMATUS SOFIYAH , ISKANDAR MUDA